Deficiency information is synchronized using the deficiency gathering polling service. This service is activated using the following command line switch on the OnBase Client executable:
-MRMSPOLL="#"
Here, # represents how often (in minutes) OnBase polls the external system. The smallest interval allowed is 1, or one minute. If # is blank, the time interval defaults to 15 minutes.
If your integration is configured to use the polling file method, see Polling File Method.