Settings that apply to all letter formats are configured in the Global Letter Settings dialog box. From here, you can enter your medical system's name, the print queue and format used for printing letters, and when the delinquency letters server will automatically run.
To configure global letter settings:
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Select Medical | Delinquency Configuration | Global Letter Settings. The Global Letter Settings dialog box is displayed.
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Configure each option provided. Options are described in the following table.
Option
Description
Medical Location Name
Type the medical location name that will be displayed at the top of each letter.
Days Prior to Delinquency Notification
Type the number of days before a delinquency level is reached that you want the letter associated with that delinquency level to be printed.
This option is available only if delinquency levels are activated.
Use Current Date when Calculating Delinquency
By default, the delinquency letters server looks ahead 7 days when calculating delinquency. For example, if letters are generated on Sunday and a physician would become delinquent on Tuesday, the physician would still receive a letter.
Select Use Current Date when Calculating Delinquency if you don't want the server to look ahead 7 days. When this option is selected, the delinquency levels server uses the current date to calculate whether a physician is delinquent. If a physician becomes delinquent within 7 days after the server runs, the physician's letter is not printed until the next time the server runs.
Clear this option to maintain the delinquency letters server's default behavior of looking ahead 7 days.
Suppress Protected Health Information in Delinquency Letters
By default, a delinquency letter provides some demographic information for each chart on which a physician has deficiencies.
To omit this information from delinquency letters, select the Suppress Protected Health Information in Delinquency Letters option. Instead of a chart list, the letter will indicate the total number of outstanding deficiencies the physician is responsible for, including subtotals for each Deficiency Type.
Clear this option if delinquency letters should continue to provide some protected health information (PHI).
For more information, see Suppressing PHI in Letters.
Print Queue
Select the OnBase print queue that will print the letters.
Print Format
Select the OnBase print format that will define the page layout and print settings for letters.
Day
Select the day of the week that you want the delinquency letters server to run.
Time
Type or select the time of day that you want the delinquency letters server to run.
- Click Save. OnBase displays a message indicating that the delinquency letters server must be restarted to reflect any changes.
- Restart the delinquency letters server.