Each delinquency letter provides the physician with his or her total number of outstanding deficiencies. If the Suppress Protected Health Information in Delinquency Letters global letter setting is not selected, then deficiencies are broken out by chart, with some identification information provided for each chart. The following example shows a letter's deficiency totals section where protected health information (PHI) is not suppressed:
If PHI must be omitted from delinquency letters, then select the Suppress Protected Health Information in Delinquency Letters global letter setting. When this setting is selected, then delinquency letters contain deficiency totals, but the totals are not broken out by chart. The following example shows a letter's deficiency totals section when PHI is suppressed:
To change your current settings, see Configuring Global Letter Settings.