If a new physician's account information is invalid, the New Physician Queue displays either a question mark or the message Invalid User Account.
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If ? is displayed for the Physician Number, then the OnBase user account is not set up as a physician in OnBase. To remove the physician from this list, click Delete. To map the physician to an existing user account, go to Medical | Physicians | Physician Information.
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If Invalid User Account is displayed for a physician's name, then the physician's OnBase user account has been deactivated. To remove the physician from this list, select the invalid user account and click Delete.
