The Polling Service synchronizes the creation and completion of external deficiencies between OnBase and an external system.
Note:
Only External Missing Signatures and External Unsigned Orders are synced with the service. External Missing Information deficiencies are not supported.
- Configure the Polling Service to run on the same process as the Analysis Server and Closure Server.
- For the file-based method, ensure the user has Read and Modify rights to the directory where file is stored.
- Change OnBase external deficiency names to be more consistent with your system, but ensure the mnemonics for external deficiency names match up with external deficiency types.