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Probable Causes |
Remedy |
|---|---|
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The Backup Path option is enabled but the processing workstation is unable to access the configured Backup Path. This can happen if the processing workstation is unable to access the configured file path, or if the Backup Path field was left blank during configuration. |
Ensure that a Backup Path has been configured within OnBase Configuration, and make sure that the processing workstation is able to access the configured path. |