To log all messages from the Messages window to a text file stored on the local workstation, from the Main Menu, click Settings | Log Messages To File. To disable logging, click Settings | Log Messages To File again.
When scan/server message logging is enabled:
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Messages displayed in the Scan tab are written to the rsscan.log file in the in the local disk group.
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Messages displayed in the Server tab are written to the rscomm.log file in the local disk group.
If Disconnected Scanning is running in debugging mode:
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If you are scanning using an ISIS scan format, scanning information is recorded in the ISIS_debug.log file in the local disk group.
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If you are performing bar code recognition using the Hyland Bar Code Recognition software, bar code processing information is recorded in the Barcode_debug.log and BarcodeImage_debug.log files in the local disk group.
For information on running Disconnected Scanning in debugging mode, contact your solution provider.