If permissions are sufficient for users to access the Disk Groups outside of OnBase the DDS server is not used.
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Ensure that you are installing the appropriate version of Distributed Disk Services for the version of OnBase you are using. Contact your first line of support for more information.
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All clients accessing the Distributed Disk Services (DDS) server must have unrestricted access to the DDS port on the server that is functioning as the connection to the OnBase Disk Groups.
The installation of Distributed Disk Services involves the following components:
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Server Application that works with the OnBase Client and Configuration modules.
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Applicable SDK.
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Configuration of the DDS server(s) in the OnBase Configuration module prior to use.