Configuring Default Sender Options - Distribution Service - English - Foundation 22.1 - OnBase - external

Distribution Service

Distribution Service
Foundation 22.1

You can establish a default sender for any emails that are distributed using the distribution service. This can be used if you want to send emails using a generic account. For example, if you want to send general information to a group of people, you may want to set up an Information email account.


The sender that displays is either the authenticated user or the sender of the request. If those are not available, then the default sender value is used.

To configure a default sender:

  1. In the Configuration module, navigate to Utils | Distribution Service Settings. The Distribution Service Settings dialog box is displayed.
  2. In the Default sender email address field, type the email address belonging to the sender you want listed as the default. For example, the sender email could be
  3. In the Default sender display name field, type the name for the default sender. If this is to be a general information account, you may want to type Information as the default sender.
  4. Click OK.