The class of service a recipient is associated with can be changed. When a class of service is changed, the recipient is removed from its class of service and added to a new class of service. If a recipient belongs to more than one class of service, it will only be removed from the class of service currently selected. To change a class of service:
- Select the appropriate recipient.
- Click Change Class of Service.
- Select the appropriate class of service from the drop-down menu.
- Click OK. The recipient will be removed from the list of recipients for the current class of service.