When an email is not successfully distributed, it will be sent back to the sender. OnBase will look for the AUTOSTATEMENT= string in the subject, the body, or an attachment of a message. If this string is found, the message is placed back into the distribution queue.
Emails with subjects containing the phrase "delivery delayed" (not case-sensitive) will not be returned to the sender or redistributed, even if the AUTOSTATEMENT= string is detected. Since these messages do no indicate a failed delivery, they will remain in the inbox.
If the sender's email address matches that of a recipient in the system, it will check to see if that recipient has a notification job that is in-progress or in-progress with error. If there is such a job, it will process the email as if it were a failed distribution for that job. If there is more than one job, it will use the one with the highest jobnum.
Distribution Records are created for bounced email notifications that are not set to Enable Resend.