Listed below is a general outline to aid in the configuration and troubleshooting of possible issues.
VB Script – select the script, which will be used to process the documents.
The VB script should set the ExecutionStatus value to –1 to indicate the document should be marked for purging. Any other value within ExecutionStatus will result in the dateexpire of the document being reset to the current date plus the retention period (this would cause the doc to enter another cycle).
External Processor – select the DLL, which will be used to process documents.
the DLL must export this function: int UpdateProcess(long itemnum). Return value from this function will result in the following action: -1(mark the doc for purging), -8(take no action, the DLL has updated the db), any other value (update the dateexpire for another cycle).