Configuring Retry Settings - Document Tracking - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Premier - external - Standard - Premier - Standard

Document Tracking

Platform
OnBase
Product
Document Tracking
Release
Foundation 24.1
License
Premier
Standard

The Distribution Service can be configured to attempt to send notifications again upon a failure. To configure these settings:

  1. In the Configuration module, navigate to Utils | Distribution Service Settings. The Distribution Service Settings dialog box is displayed:
  2. In the Retry Settings section, select one of the following options:
    • Retry indefinitely - The Distribution Service continuously tries to send a notification if a failure occurs.

    • Never retry- The Distribution Service does not attempt to send the notification if a failure occurs.

    • Retry specific number of times- The Distribution Service tries to send the notification until the specified number of attempts is reached. In the field provided, enter the number of attempts that you want the Distribution Service to make.

  3. Click Save.