Setting the Hyland Document Transfer Service Broker Timeout - Document Transfer - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - Standard - external - Standard - Premier

Document Transfer
Platform
OnBase
Product
Document Transfer
Release
Foundation 23.1
License
Standard
Premier

If you are not satisfied with the time the Service Broker takes to timeout during large package retrieval, you can configure the timeout to be shorter or longer. To set the timeout:

  1. Open the Hyland.Applications.DocumentTransfer.Broker.exe.config file in a plain-text editor, such as Notepad. This file is located in the same directory as the Hyland Document Transfer Service Broker (e.g., C:\Program Files\Hyland\Services\Document Transfer).
    Note:

    Do not use a binary editor, such as Microsoft Word, to edit the config file.

  2. Locate <add key="connectionTimeout" value="100"/>.
  3. Change the value of 100 to the number of your choosing. This value reflects the amount of time (in seconds) that a single connection will stay open. Increase this value if packages have a large quantity of documents or if documents in the package are excessively large.
    Note:

    100 is the default value.

  4. Save and close the file.