Documents Are Not Displayed Correctly in OnBase Web Client - EDI 810 Processor - English - Foundation 22.1 - OnBase - Premier - external - Standard - Premier - Standard - OnBase/EDI-810-Processor/English/Foundation-22.1/EDI-810-Processor/Installation/Troubleshooting/Common-Errors/Documents-Are-Not-Displayed-Correctly-in-OnBase-Web-Client - 2023-09-12

EDI 810 Processor

Platform
OnBase
Product
EDI 810 Processor
Release
Foundation 22.1
License
Premier
Standard
ft:locale
en-US

Probable Causes

Remedy

Incorrect display of spaces when viewing documents with web client. Characters appear instead of spaces.

Change UTF-8 setting in Microsoft Internet Explorer. Tools | Internet Options | Advanced Tab. Check the box next to Always send URLs as UTF-8 (requires restart)