Can you zoom in on files imported via EDI 835?
Users who view documents imported via EDI 835 in the OnBase Client cannot zoom in/out on the documents. Zooming in/out is supported only for image documents in the OnBase Client.
Documents imported via EDI 835 are converted to images when viewed in the OnBase Web Client so users are able to zoom in/out on them.
The EDI 835 option is not available as right-click option in OnBase Client. How can I get it?
Verify the workstation is registered for EDI 835.
If EDI 835 is not available, it is most likely not licensed at all in the database or another workstation is taking up the license. Simply browse through the licenses in Configuration (Utils | Product Licenses) to see if there are any workstations licensed/registered. Then in Client, select Admin | User Management | Workstation Registration from the menu bar. Select the workstation and then register that workstation for EDI 835.
There is an error copying to the temp path when processing EDI 835; what should I do?
Rename or delete the parsing.ctx and ver_tmp file and process again.
Why can't I create two EDI 835 processes using the same Document Type?
I am trying to create a new EDI 835 process using a Document Type that exists in another EDI 835 process. Why does the new process inherit the settings of the old process?
This is by design. In OnBase, a Document Type cannot be a part of two separate EDI 835 processes.