Database Connection Errors - EDI 837 Processor - English - Foundation 22.1 - OnBase - external - OnBase/EDI-837-Processor/English/Foundation-22.1/EDI-837-Processor/Installation/Troubleshooting/Common-Errors/Database-Connection-Errors - 2023-09-12

EDI 837 Processor

Platform
OnBase
Product
EDI 837 Processor
Release
Foundation 22.1
License

Probable Causes

Remedy

The database has been shut down or the connection has been lost during processing.

Close the OnBase Client module by clicking Yes. Then either restart the workstation (to enable the connection), or contact the System Administrator to restart the database.