If necessary, use Configuration Reports from the restored OnBase solution to re-create the design and structure of your OnBase solution, including the configuration of any EDI 837 process formats.
If server that stored the import file prior to processing is taken offline, the folder structure of that server must be recreated exactly as it previously existed on the recovery machine, or the EDI 837 process formats must be modified to identify the correct Default Directory containing the EDI 837 import file.