Documents Are Not Displayed Correctly in OnBase Web Client - EDI 837 Processor - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external - OnBase/EDI-837-Processor/Foundation-23.1/EDI-837-Processor/Installation/Troubleshooting/Common-Errors/Documents-Are-Not-Displayed-Correctly-in-OnBase-Web-Client - 2023-09-11

EDI 837 Processor

Platform
OnBase
Product
EDI 837 Processor
Release
Foundation 23.1
License

Probable Causes

Remedy

Incorrect display of spaces when viewing documents with web client. Characters appear instead of spaces.

Change UTF-8 setting in Microsoft Internet Explorer. Tools | Internet Options | Advanced Tab. Check the box next to Always send URLs as UTF-8 (requires restart)