If you have trouble viewing the contents of message item files larger than 7 MB in the OnBase Unity Client, consider changing the web browser renderer that the Unity Client uses to display XML files and other web content. The Chromium renderer has known issues displaying large XML files; use the Internet Explorer renderer instead.
To configure the Unity Client to use Internet Explorer for rendering:
- Open the obunity.exe.config file of the Unity Client for editing in a plain-text editor. In a default installation, the obunity.exe.config file is located at C:\Program Files (x86)\Hyland\Unity Client.
- Locate the webBrowserRenderMode key under the appSettings element.
- Set the value attribute in the webBrowserRenderMode key to ie.
- Save and close the obunity.exe.config file.
- Restart the Unity Client.