User comments are custom comments created by the user to address a specific issue.
To add a user comment at the project level:
- Select the Plan Review tab. The Plan Review window is displayed.
- Open the Plan Review project to add comments to.
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From the Project ribbon group, click Review Comments.
The Plan Review Comments pane is displayed.
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Click the Add Comment button.
A new comment is added to the Plan Review Comments pane.
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Select a department from the Department drop-down list. This is the department to which the comment is assigned. If the department is left blank, the first value in the drop-down list is selected. The department that is selected is retained in the next new comment.
Tip:
If you typically create comments from a single department, you can click the Set as Default Department button (the pushpin icon to the right of the Department drop-down list) to set the currently selected department as your default. When you create a new comment, the Department field is automatically populated with your default department even if a different department was selected in a previously created note.
- To make the comment visible only to other OnBase users, select the Internal Only option. If this option is not selected, external submitter users can see the comment.
- Enter your comment in the Comment field.
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Click OK. Your comment is added to the selected project.
The Resolution field is used when resolving a comment, and should be left blank during comment creation.