Note:
Using an External Viewer only applies to customers who have installed Plan Review prior to OnBase 16. Please contact your first line of support for more information.
By default, you can use the internal viewer to view and mark up PDF documents. However, if your solution includes an external viewer, you can disable the internal viewer so that plan documents are displayed using the external viewer. To disable the internal viewer and use a configured external viewer, follow these steps:
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Deselect the Use Internal Viewer option.
