To configure Delinquency Notifications:
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Click Delinquency Notification.
The Delinquency Notifications dialog box displays.
- Click New Event.
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In the Number of days delinquent field, type the number of days a document must be delinquent before a Delinquency Notification is sent.
Note:
You can type a negative number of days to send a Delinquency Notification prior to a document becoming delinquent.
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Select Notify all compliance administrators to send notifications to all compliance administrators when a document becomes delinquent.
Select Notify selected compliance administrators to send notifications to only the compliance administrator(s) selected. Select the compliance administrator(s) from the list.
Select Notify selected compliance administrators if you do not want to send notifications to compliance administrators. Ensure that no compliance administrators are selected.
Tip:This configuration is useful if you are only using the event to trigger a VBScript.
- (Optional) Click Notify delinquent user to send a notification to the user whose delinquent document triggered the event.
- (Optional) Click Include display URL to include a DocPop link to the delinquent document(s) in the delinquent document notification. Select a document display URL from the corresponding drop-down list. See Configuring Document Display URLs for more information on configuring Document Display URLs.
- (Optional) In the Additional notification text field, type any additional instructions or warnings to include in the notification.
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(Optional) From the VB Script to execute drop-down list, select a pre-configured VB Script to run when the event is triggered.
Tip:
Use a VBScript to update or notify an external system that a document is delinquent.
- Click Apply.
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When you have configured all the Delinquency Notification events for a Reading Group, click Close.
Note:
In addition to the above, an administrator must log into the OnBase Client with the -DKTUPDATE command line switch to trigger Delinquency Notifications. Only administrators should use this switch. For more information on this switch, see Administrative Switches.