Fileformat Setting Is Ignored and Documents Are Saved as JPEGs - Express Scanning - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Express Scanning

Platform
OnBase
Product
Express Scanning
Release
Foundation 23.1
License
Standard
Essential
Premier

If you have configured the fileformat setting in the configuration file to save images as TIFF - Group IV files, you must scan documents bi-tonally (that is, in black and white) because the TIFF - Group IV file format does not support grayscale or color images.

If your scanner is configured to scan in color or grayscale and you are attempting to scan documents using a TIFF - Group IV file format, the fileformat setting is ignored and documents are saved using the JPEG file format.