Enabling the reCAPTCHA in the Portal - Enabling the reCAPTCHA in the Portal - OnBase - External Access Client - OnBase/External-Access-Client/Foundation-23.1/External-Access-Client/Usage/Portal-Administration/User-Requests/Enabling-the-reCAPTCHA-in-the-Portal - Foundation 23.1 - Foundation 23.1

External Access Client

Platform
OnBase
Product
External Access Client
Release
Foundation 23.1
License
ft:lastPublication
2025-04-01T14:57:03.593000
ft:locale
en-US

Instead of the OnBase configured CAPTCHA, a Google reCAPTCHA can be enabled on the Contact Us, New User Signup, and Reset Password pages. Additionally, the Google reCAPTCHA appears when a user attempts to log into the portal and fails twice. To enable the Google reCAPTCHA instead of the OnBase CAPTCHA:

  1. Go to the Messaging Options tab in Portal Settings.
  2. In the reCAPTCHA Settings section, enable the Use reCAPTCHA option.
  3. Click Save to apply changes, or click Reset to restore all fields to their default value.