Third-Party Software - External Mail Services - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

External Mail Services

External Mail Services
Foundation 23.1
  • IBM Lotus Notes - 8.0 or greater; supports a direct link and can also utilize a Messaging Application Programming Interface (MAPI) connection using Windows Messaging Services (WMS).

  • Novell GroupWise- 8.0 or greater; requires a MAPI connection using WMS.


    Using Novell GroupWise 8.0.2 or 12.0.0 is not recommended due to a known issue in which attachments are duplicated.

  • Supported versions of Microsoft Outlook.

  • SMTP/ POP (Simple Mail Transfer Protocol) - a protocol for sending email messages between servers. Most email systems that send mail over the Internet use SMTP to send messages from one server to another. The messages can then be retrieved with an email client using either POP or IMAP. In addition, SMTP is generally used to send messages from a mail client to a mail server. This is why you need to specify both the POP or IMAP server and the SMTP server when you configure your email application.


    SMTP is currently not supported in the Unity Client or Web Client.


    OnBase External Mail Services respects restrictions set by third-party email systems (such as file attachment size limits). This may result in a situation where the user is presented with the OnBase Mail Message dialog box instead of the email program's native format.