Viewing Unity Pop Files and Links - External Mail Services - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

External Mail Services

Platform
OnBase
Product
External Mail Services
Release
Foundation 23.1
License
Standard
Essential
Premier

The Unity Client must be installed on workstations in order to view Unity Pop files and links. The installed instance of the External Mail Services must be running in Service Mode to view Unity Pop files and Unity Pop links. If Unity Pop links or Unity Pop files are to be viewed, you will need the Unity Pop Automation Service Mode feature enabled. Contact your system administrator for more information.

Note:

For more information on Email Templates, contact your system administrator.

Depending on your configuration, email messages that you create by selecting Send To | Mail Recipient (as Link) may contain either Unity Pop files or Unity Pop URI links.

Unity Pop files are XML files that are references to content in OnBase. When a Unity Pop file is opened, the Unity Client is launched in order to display the content of the Unity Pop file.

Unity Pop URI links are links to content within OnBase. When a Unity Pop link is clicked, the Unity Client is launched in order to display the content of the Unity Pop link.

With both Unity Pop files and Unity Pop links, multiple documents may be sent at once. When a link or file to multiple documents is clicked, a hit list containing all linked documents is opened.

Folders can also be sent by both Unity Pop methods. When a link or a file to a folder is clicked, the folder is opened in the File Cabinet layout.

E-Forms and Unity Forms may also be sent as Unity Pop files and Unity Pop links. When the file or link is opened, the form creation page is opened. For more information on sending and receiving Unity Pop files and Unity Pop links containing E-Forms and Unity Forms, see the E-Forms module reference guide and the Unity Forms module reference guide.

If you are already logged on to the Unity Client when you click on a Unity Pop file or link, the content is opened in the existing instance of the Unity Client. If you are not logged on to the Unity Client, you are required to do so before viewing the Unity Pop content. After logging in, the Unity Client is launched in the system tray and the content is displayed.

Because you are required to log on to OnBase in order to view Unity Pop files and link, if you do not have rights to view the content in OnBase, you will not be able to view the content via Unity Pop.

Note:

A Concurrent Client license is consumed while viewing Unity Pop files and links.

Note:

If multiple Unity Pop files were sent to you with Lotus Notes, a ZIP file containing the Unity Pop files is attached to the email message. To view the Unity Pop files, open the ZIP file using a ZIP utility.