Unable to view Group information after removing stale logons - Financial Aid Process Automation for PeopleSoft - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Financial Aid Process Automation for PeopleSoft

Platform
OnBase
Product
Financial Aid Process Automation for PeopleSoft
Release
Foundation 23.1
License
Standard
Essential
Premier

Problem

If, during configuration, you encounter and delete stale logons, you may not be able to view Group information.

Cause

This is a known configuration issue.

Resolution

It may help to delete the Host Windows group logons and then reconfigure. If the Group information is still not available, contact Microsoft Product Support.