Log On Errors - Front Office Scanning - English - Foundation 22.1 - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/Front-Office-Scanning/English/Foundation-22.1/Front-Office-Scanning/Installation/Troubleshooting/Error-Messages/Log-On-Errors - 2022-09-21

Front Office Scanning

Platform
OnBase
Product
Front Office Scanning
Release
Foundation 22.1
License
Premier
Standard
Essential

Log on failure. Please enter a valid user name and password.

This error is displayed when launching the Front Office Scanning client and an invalid user name or password was entered.

Have the user check his/her logon credentials, or if the logon credentials are specified in the FOS configuration file, check the settings in the CommParams element to ensure they are correct.