In order to be available for retrieval in the Front Office Scanning client, a document must share one or more Keyword Values with the selected Data Set. The Keyword Values that the Front Office Scanning client uses to determine if a document is eligible for retrieval are specified in the Front Office Scanning configuration file.
For example:
Both MRN and Patient Name are configured as retrieval Keyword Types for a hospital's Front Office Scanning solution. In order for documents stored in OnBase to be available for retrieval in the Front Office Scanning client, those documents must be assigned the same MRN Keyword Value and the same Patient Name Keyword Value as the values in the selected Data Set.
To specify the retrieval Keyword Types: