Enabling Disconnected Mode for the Front Office Scanning Client - Front Office Scanning - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Front Office Scanning

Platform
OnBase
Product
Front Office Scanning
Release
Foundation 23.1
License
Premier
Standard
Essential

By default, your Front Office Scanning solution is configured to load a Data Set, scan/create documents associated with that Data Set, and then upload those documents to OnBase before another Data Set is selected.

However, it is possible to configure your Front Office Scanning solution to run in Disconnected mode. In Disconnected mode, you can scan/create documents for multiple Data Sets using the Front Office Scanning client and queue them locally on the workstation until they can all be uploaded to OnBase at a later time.

For example:

Hyland Hospital is sponsoring a health and wellness event where patients can walk-in and have a variety of tests performed (e.g., height/weight checks, vision testing, blood pressure screening, etc.). Because the event is held-off site, the hospital employees registering the patients cannot connect to the hospital's network to upload the registration documents to OnBase.

Be aware, that if the Front Office Scanning client is running in Disconnected mode and your solution is configured to allow you to retrieve documents related to the selected Data Set, you will be able to retrieve only documents that are pending upload; you will not be able to retrieve documents stored in OnBase.

To configure your Front Office Scanning solution to run in Disconnected mode:

  1. In the Front Office Scanning configuration file, locate the FOSCONFIGURATION parent element.
  2. Within the FOSCONFIGURATION parent element, locate the Disconnected setting. If this setting is not present, add it to the FOSCONFIGURATION parent element.
  3. Set the Disconnected setting to true. For example:
    Disconnected="true"
    Tip:

    For more information on the Front Office Scanning configuration file's FOSCONFIGURATION parent element and its Disconnected setting, see The FOSCONFIGURATION Parent Element.

  4. Save and close the configuration file.