External Files - Front Office Scanning - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Front Office Scanning

Platform
OnBase
Product
Front Office Scanning
Release
Foundation 23.1
License
Premier
Standard
Essential

Ensure that your Front Office Scanning configuration file is recovered from the most recent valid backup.

Additionally, you will need to recover any bitmaps used on Document Type buttons, images used as image template, and HTML forms used to manually create Data Sets or to create E-Forms that are stored outside of OnBase from valid backups.

Depending on your solution, you may also need to recover the folder used to temporarily store documents scanned/created in the Front Office Scanning client while they are awaiting upload (i.e., the folder specified in the TempPath element in the Front Office Scanning configuration file). This folder may, depending on your configuration, coincide with the Temp directory specified in Windows Environment Variables.

You may also need to recover he contents of the local shared folder (i.e., the SharePath) or the network location where your Data Set XML files are stored from valid backups if you cannot easily recreate any lost, unused Data Sets stored in these locations.

If your Front Office Scanning solution integrates with Application Enabler, ensure that you recover your Application Enabler installation files, the Application Enabler configuration file, and the FOS Enabler Service installation files (FOSEnablerService.exe and FOSEnablerService.ini) from valid backups.

If your Front Office Scanning solution integrates with other OnBase modules (e.g., Disconnected Scanning, the Hyland Virtual Print Driver, etc.), ensure that they are properly recovered. See the modules' documentation for more information on their backup procedures.