If your Front Office Scanning solution is configured to use Application Enabler to "scrape" values from another line of business application to create and/or select a Front Office Scanning Data Set, then you must ensure that Application Enabler has been correctly installed and configured, and that a properly configured Application Enabler configuration XML file is available to the scanning workstation that is capturing indexing information via the Front Office Scanning Enabler Service.
Note:
The Front Office Scanning Enabler Service is not required if the screen scrape event is being used to select an existing Data Set.
For more information on installing Application enabler, see the Application Enabler documentation.