Images Created from E-Forms Are of a Lower Quality than Expected - Front Office Scanning - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Front Office Scanning

Platform
OnBase
Product
Front Office Scanning
Release
Foundation 23.1
License
Premier
Standard
Essential

When signing an E-Form, the E-Form is automatically converted to an image. If that image is of a lower quality than expected, open the Front Office Scanning configuration file and set the imagepng setting in the FOSCONFIGURATION parent element to true. Then, E-Forms will be automatically converted to uncompressed PNG images when signed.

Note:

If the imagepng setting in the FOSCONFIGURATION parent element is set to true, all temporary image files will also be saved as uncompressed PNG images. Uncompressed PNG images require more disk space than the default temporary image format. For more information, see The FOSCONFIGURATION Parent Element.

If the image quality is still lower than expected, try adjusting any of the following settings of the DocType sub-element that corresponds to E-Forms:

Note:

These settings require that your Front Office Scanning client be configured to have multiple input buttons (i.e., the multiplebuttons setting in the ScanOptions element is set to true).

Note:

For more information on the following options, see The DocTypes Element.

  • Increasing the xresolution and the yresolution settings may improve the quality of the image. This will also increase the size of the image file.

  • If the pixeltype setting is set to BW(which is the default setting), adjusting the threshold setting may improve the quality of the image. If the text on the image is dark, set the threshold setting to 130. If the text on the image is gray, or if there are other colors on the image, set the threshold setting to 190.

  • Setting the pixeltype setting to GRAY may improve the quality of the image. However, it may also decrease the contrast between text and whitespace on the image.