Document Type Assignment Errors - Front Office Scanning - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Front Office Scanning

Platform
OnBase
Product
Front Office Scanning
Release
Foundation 23.1
License
Premier
Standard
Essential

An error occurred while attempting to copy the temporary image file during Document Type assignment. The temporary image file may be corrupt or missing. Please delete the image in the viewer and scan or import the image again.

This error occurs when the temporary image file cannot be correctly and completely copied for any reason (e.g., if you attempt to rename a temporary file before the scanning process has completed). Delete the image in the viewer and then re-scan or re-import it.

An error occurred with this document in the temporary file directory and it cannot be recovered. The document will be discarded. Please scan or import the document again.

This error occurs in the Front Office Scanning client when attempting to assign a Document Type to a scanned document if you have renamed or deleted any of the pages of the document. All associated documents will be removed from the viewer. All associated documents except renamed files will be removed from the temporary folder. Delete any renamed files from the temporary folder and then re-scan any deleted documents.