Enabling Logging For the Hyland Full-Text Server - Full-Text Search - English - Foundation 22.1 - OnBase - external

Full-Text Search

Platform
OnBase
Product
Full-Text Search
Release
Foundation 22.1
License

To assist in troubleshooting issues with Full-Text Search you can enable logging for Full-Text Search to the trace tab of the OnBase Diagnostics Console. To enable logging, you must update keys in the *.config file of the Hyland Full-Text Server.

Tip:

For details on using the Diagnostics Console, see the Diagnostics Service and Diagnostics Console module reference guide.

To edit the *.config file:

  1. Locate the Hyland.FullText.Server.exe.config file of the Hyland Full-Text Server. The *.config file is located with the server executable, which in a default installation is located at C:\Program Files\Hyland\Services\Full-Text Server\
  2. Open the *.config file in a plain-text editor, such as Notepad.
    Note:

    The *.config file should only be edited in a plain-text editor, such as Notepad, or a utility specifically designed to edit XML files. It should not be edited in a binary editor, such as Microsoft Word. Using a binary editor can introduce invalid characters to the file and make it unreadable by the software.

  3. Locate the trace-profile log element:
    <Log name="trace-profile" path="" enableMailSlot="true" />
  4. Make sure the value of the enableMailSlot attribute is true.
  5. To enable the logging of additional information related to timings:
    1. Locate the logPerformance key under the appSettings element. If this key is not available, you must add it as a child of the appSettings element:
      <add key="logPerformance" value="true" />
    2. Make sure the value of the value attribute is true.
  6. Save and close the *.config file.
  7. Restart the Hyland Full-Text Server for the changes to take effect.