Number of Expected Search Results is not Reached - Full-Text Search - English - Foundation 22.1 - OnBase - external

Full-Text Search

Platform
OnBase
Product
Full-Text Search
Release
Foundation 22.1
License

In certain configurations, documents may be restricted for viewing by security filters. Once a full-text search completes, security filters remove documents that are not viewable by the user performing the search from the list of results, producing a lower number of results than expected.

You can use the fullTextUnFilteredResultMax setting in the OnBase Application Server configuration file (web.config) to specify the maximum number of unfiltered results when security filters are configured.

To set the maximum number of unfiltered results:

  1. Locate the web.config file of the OnBase Application Server. In a default installation, this is located at C:\inetpub\wwwroot\AppServer.
  2. Open the web.config file in a plain-text editor, such as Notepad.
    Note:

    The *.config file should only be edited in a plain-text editor, such as Notepad, or a utility specifically designed to edit XML files. It should not be edited in a binary editor, such as Microsoft Word. Using a binary editor can introduce invalid characters to the file and make it unreadable by the software.

  3. Locate the fullTextUnFilteredResultMax key under the appSettings element. If this key is not available, you must add it as a child of the appSettings element:
    <add key="fullTextUnFilteredResultMax" value="500" />
  4. Change the value of the value attribute to the maximum number of unfiltered results to return.
    Note:

    This setting is ignored if the entered value is less than the fullTextServerMaxResults value. If no value is entered, the fullTextUnFilteredResultMax value defaults to the value entered for the fullTextServerMaxResults setting.

  5. Save and close the web.config file.