Troubleshooting - Governance Rules as a Service - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Essential - Standard - Premier

Governance Rules as a Service

Platform
OnBase
Product
Governance Rules as a Service
Release
Foundation 22.1
License
Essential
Standard
Premier

On the Retention Connector home page, the following errors may be displayed:

  • (NO MATCHING ONBASE DOCUMENT TYPE)- A Policy Center document type does not exist in your database.

  • The following Policy Center document types do not exist in OnBase. - There are Policy Center document types that do not exist in OnBase, and the affected Policy Center document types are listed.

  • The following Policy Center keyword types do not exist in OnBase. - There are Policy Center keyword types that do not exist in OnBase, and the affected Policy Center keyword types are listed.

Error details can be hidden or shown by clicking Hide Details or Show Details, respectively.

After resolving all errors by making the appropriate changes in the OnBase Configuration module, click Retry Mapping to display the updated list of Policy Center retention rules.