Do not delete a user whose name may be included in future HL7 messages. Instead, remove the user from all User Groups. This removes the user's privileges to access OnBase while preserving the user's account information.
If a deleted user is referenced in an HL7 message, the format of the deleted user's name may not be recognizable by third-party applications. When a user is deleted, the user's name in the database is modified to use the following format:
User Name -[User Number] (deactivated)
By retaining the user's account, you can ensure that the user's name is formatted correctly in future HL7 messages.