In OnBase Patient Window, access reasons are used for emergency access requests, which give users immediate access to the requested documents.
If the Prompt for Emergency Access Reason setting is selected in Patient Window Settings, users requesting emergency access must provide a reason for the request. If Prompt for Emergency Access Reason is not selected, users will not be prompted to select a request reason.
Even if no access reasons are configured, users can select Other as the access reason. After selecting Other, the user must type a reason for the request.