On systems that allow overlapping MRNs, the HL7 Listener may log the following one of the following errors upon receiving a message:
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Assigning authority is blank.
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The Assigning Authority was configured for Medical Record, but its value was empty
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MRN: <MRN number> was expected to have an Assigning Authority
These errors may be logged for the following message actions: AutoFill Keyword Set, Medical Records Chart, Patient Record Processor, and Merge Into AutoFill Keyword Sets And Documents.
The errors indicate OnBase is configured to use assigning authorities to identify MRNs, but the incoming HL7 message did not contain an assigning authority value in the expected location.
If your system is configured for assigning authorities, ensure incoming HL7 messages specify the assigning authority for each MRN.