You can copy message templates and segments anytime you need to assign alternate mappings to the same message type. For example, custom templates may be used to accommodate external sending applications that have conflicting requirements for MDM^T02.
CAUTION:
Do not remove segments from the system message templates included with your OnBase installation. When OnBase is upgraded, all segments originally assigned to a system message template are reassigned to the message template. Modify segment assignments only on copies of message templates. Copies are not altered when the database is upgraded.
See the following topics: