This import process determines a user's uniqueness based on the Physician Number, which is mapped to the Master File-Physician Number chart data field. If a user account is not already associated with a Physician Number under Medical | Physicians | Physician Information, then this import process cannot be used to update the user account. Instead, the import process will create a new user account when it receives the update message. If this occurs, use the New Physician Queue to map the physician to the original user account, and then deactivate the new user account.
Note:
This message action cannot be used to delete physicians from OnBase.