The Master File-Full Name chart data field must be mapped appropriately for this import process to work. This field is used to populate the user name and real name for the physician's OnBase account; it also populates the physician's display name in Physician Information Configuration.
If a value is provided for both the Master File-Full Name field and the Master File-User Name field, then the Master File-User Name populates the physician's user name, and the Master File-Full Name populates the physician's real name (in User Settings) and full name (in Physician Information Configuration). The Master File-Full Name is still a required field, even if a Master File-User Name value is provided.
For information about configuring chart data fields, see Chart Data Field Configuration