In both the Medical Records Unity Client and the OnBase Client, access reasons are used for non-emergency chart access requests.
When a facility does not allow emergency access, or when a User Group lacks emergency access privileges, users trying to access charts that they lack rights to will receive an access denied message. Users can request non-emergency access using a set of request reasons, which are configured in OnBase Configuration.
Even if no access reasons are configured, users can select Other as the access reason. After selecting Other, the user must type a reason for the request.