Error: could not delete the Appointment - HL7 Module - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Essential - Standard - Premier

HL7 Module

Platform
OnBase
Product
HL7 Module
Release
Foundation 23.1
License
Essential
Standard
Premier

When the Appointment Processor processes a message, it may log the following error:

  • [Appointment Scheduling Processor] Error: could not delete the Appointment

This error indicates the Appointment Processor could not delete an appointment based on the information in the HL7 message.

For the Appointment Processor to delete an appointment, the HL7 message must specify an existing appointment ID. If the message template is set up to record the assigning authority for each appointment ID, then the HL7 message also must provide a valid value in the Assigning Authority field component.