To troubleshoot failed HL7 messages in OnBase, you must know how to use the available troubleshooting tools, how to analyze and address the errors logged by these tools, and how to ensure that OnBase is properly updated for the failed HL7 message.
The following topics provide information to help you address HL7 messages that OnBase could not process.
To troubleshoot other OnBase HL7 errors, see Additional Troubleshooting for HL7 Errors & Issues.