To replay the failed message, you must first reconstruct the message as a text file.
- Identify the failed message in the hl7failedmessages.txt file. If the message triggered an email alert to an HL7 administrator, then you can find the message by searching for the MSH segment specified in the email message.
- Copy the entire HL7 message from the hl7failedmessages.txt file to a new text file.
- Save the new text file to a secure location, bearing in mind that the file contains confidential patient information.
- Identify the import processes configured to run for the HL7 message type.
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Identify which import processes failed. The import processes' ID numbers are specified in the hl7failedmessages.txt file. To confirm your findings, select the import process in HL7 Import Process Configuration. The ID number is displayed in the upper-right corner.
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Check whether any processing has taken place on the document, object, or chart that should have been created or updated by the failed message.
To do this, compare the values in the failed message to the values in the application that sent the message. If anything has changed in the sending application, then update the HL7 message you are constructing to match the values in the sending application.
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In field MSH.9, replace the first three letters of the message type with the letters ONB.
For example, if the original message type is ADT^A01, then the new message type is ONB^A01. In the following procedures, you will create this message type in OnBase and assign it to a new import process to process the message.
- Save the file.
- Continue to Copying the HL7 Message Type.