Performance Issues on Servers Running McAfee VirusScan - Healthcare Form Manager - English - Foundation 22.1 - OnBase - Premier - Standard - external - Standard - Premier

Healthcare Form Manager

Platform
OnBase
Product
Healthcare Form Manager
Release
Foundation 22.1
License
Standard
Premier

Servers running any OnBase server application will exhibit decreased performance when running any version of McAfee VirusScan with ScriptScan enabled.

Per recommendations from McAfee, first attempt to resolve the problem by whitelisting URLs for trusted websites. If whitelisting does not resolve the issue, then disable ScriptScan on the affected servers.

The McAfee Knowledge Center describes these recommendations in greater detail. See the following article for more information:

https://kc.mcafee.com/corporate/index?page=content&id=KB65382&actp=null&viewlocale=en_US&showDraft=false&platinum_status=false&locale=en_US