This version of OnBase has additional upgrade considerations when you upgrade from one of the following earlier versions:
Any release prior to 18 SP 2
Foundation EP3, prior to Patch 18
When upgrading from any of these versions, you must grant the Healthcare Form Manager medical records privilege to all User Groups that require access to the Healthcare Form Manager.
The upgrade process does not automatically grant this privilege to any User Group. Until they are granted the Healthcare Form Manager medical records privilege, users who could access Healthcare Form Manager before the upgrade will be unable to access Healthcare Form Manager after the upgrade.